Data protection

Privacy Policy

Privacy Statement
Unless otherwise stated below, providing your personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obligated to provide your data. Failure to provide data will not have any consequences, except for the processing operations specified below.
"Personal data" refers to any information relating to an identified or identifiable natural person.

Server Log Files
You can visit our website without providing personal information. Whenever you access our website, usage data is transmitted by your internet browser and stored in log files (server log files). These stored data include, for example, the name of the page accessed, the date and time of the request, the amount of data transferred, and the requesting provider. This data is used solely to ensure the uninterrupted operation of our website and to improve our services. It is not possible to assign this data to a specific individual.

Collection and Processing When Using the Contact Form
When using the contact form, we collect your personal data (name, email address, message text) only to the extent you provide it. The data processing serves the purpose of contacting you. By submitting your message, you consent to the processing of the transmitted data. The processing is based on Art. 6 (1) lit. a GDPR with your consent.
You can withdraw your consent at any time by notifying us, without affecting the legality of the processing carried out based on consent before the withdrawal. We will only use your email address to process your inquiry. Your data will be deleted after we have processed your request, unless you have agreed to further processing and use.

Use of Google reCAPTCHA
We use the reCAPTCHA service from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. The inquiry serves the purpose of distinguishing whether the input is made by a human or by automated, machine processing. The inquiry includes sending the IP address and, if necessary, other data required by Google for the reCAPTCHA service to Google. For this purpose, your input will be transmitted to Google and further processed there. However, Google will shorten your IP address within the European Union member states or in other contracting states to the Agreement on the European Economic Area. In exceptional cases, the full IP address may be transmitted to a Google server in the USA and shortened there. Google will use this information to evaluate your use of the service on behalf of the operator of this website. The IP address transmitted by your browser as part of reCAPTCHA will not be merged with other data from Google. Your data may be transferred to the USA. For data transfers to the USA, the European Commission has issued an adequacy decision, the "Privacy Shield." Google participates in the "Privacy Shield" and has submitted to its requirements. By using the inquiry, you consent to the processing of your data. The processing is based on Art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time without affecting the legality of the processing carried out based on consent before the withdrawal.
For more information on Google reCAPTCHA, as well as its privacy policy, please visit: https://policies.google.com/privacy

Customer Account
When creating a customer account, we collect your personal data to the extent provided there. The data processing aims to improve your shopping experience and simplify the order process. The processing is based on Art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by notifying us, without affecting the legality of the processing carried out based on consent before the withdrawal. Your customer account will then be deleted.

Collection, Processing, and Use of Personal Data for Orders
When ordering, we collect and use your personal data only to the extent necessary for fulfilling and processing your order and for handling your inquiries. Providing the data is required for the conclusion of the contract. Failure to provide the data means no contract can be concluded. The processing is based on Art. 6 (1) lit. b GDPR and is necessary for the performance of a contract with you. We will not disclose your data to third parties without your explicit consent, except for service providers we require for contract fulfillment or service providers we use in the course of processing. In addition to the recipients named in the respective clauses of this privacy policy, these may include recipients such as: shipping service providers, payment service providers, merchandise management service providers, order processing service providers, web hosts, IT service providers, and dropshipping merchants. In all cases, we strictly comply with the legal requirements. The scope of the data transmission is limited to the minimum necessary.

Buyer Seal Rating System
We use the Buyer Seal Rating System of Händlerbund Management AG (Torgauer Straße 233 B, 04347 Leipzig) on our website. After your order, we ask you to rate and comment on your purchase with us. For this purpose, we will contact you as part of the contract processing, and we use the technical system of the provider of the Buyer Seal Rating tool within the scope of contract processing. The processing is based on Art. 6 (1) lit. f GDPR due to the legitimate interest in truthful, verified reviews of our services. You have the right to object at any time, on grounds relating to your particular situation, to this processing of your personal data based on Art. 6 (1) lit. f GDPR by notifying us. Your email address will only be used for this purpose and not for further advertising, nor will it be passed on to third parties. The personal data stored in the technical system of the Buyer Seal Rating tool will be deleted 3 months after the goods delivery related to the rating.

Use of Email Address for Sending Newsletters
We use your email address exclusively for our own advertising purposes for sending newsletters, provided you have expressly consented to this. The processing is based on Art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time without affecting the legality of the processing carried out based on consent before the withdrawal. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list.

Use of PayPal / PayPal Not Available in This Shop!!!
All PayPal transactions are subject to PayPal's privacy policy, which you can find here: https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=de_DE

Cookies
Our website uses cookies. Cookies are small text files that are stored by your internet browser on the user’s computer system. When a user visits a website, a cookie can be stored on the user's operating system. This cookie contains a distinctive string that enables the unique identification of the browser when the website is revisited. We use cookies to make our website more user-friendly, efficient, and secure. Cookies also allow our systems to recognize your browser even after switching pages and provide you with services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary for the browser to be recognized after switching pages.

Additionally, we use cookies on our website for analyzing the browsing behavior of our visitors.

The processing is based on § 15 (3) TMG and Art. 6 (1) lit. f GDPR for the legitimate interest in the above-mentioned purposes.
The data collected in this way is pseudonymized through technical measures. Therefore, an assignment of the data to your person is no longer possible. The data will not be stored together with other personal data of yours.
You have the right to object to this processing of your personal data at any time, based on Art. 6 (1) lit. f GDPR, due to reasons arising from your particular situation.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can prevent the storage of cookies and the transmission of the data contained therein. Already stored cookies can be deleted at any time. However, we point out that in this case, you may not be able to use all functions of this website to the full extent.
Under the following links, you can find information on how to manage (including disabling) cookies in the major browsers:
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Use of Google Analytics

We use the web analytics service Google Analytics from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”) on our website. The data processing is used for analyzing this website and its visitors. Google will use the information collected on behalf of the website operator to evaluate your usage of the website, compile reports on website activity, and provide additional services related to website usage and internet usage to the website operator. The IP address transmitted by your browser in the context of Google Analytics will not be combined with other data from Google.
Google Analytics uses cookies to enable an analysis of your website usage. The information generated by the cookies about your usage of this website is typically transferred to a server in the USA and stored there. This website has IP anonymization enabled. Therefore, Google will shorten your IP address within the European Union or other contracting states of the European Economic Area before transmission. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. Your data may be transferred to the USA. For data transfers to the USA, an adequacy decision by the European Commission is in place.
The processing is carried out based on Art. 6 (1) (f) GDPR, due to the legitimate interest in the needs-based and targeted design of the website. You have the right to object to the processing of your personal data based on Art. 6 (1) (f) GDPR for reasons arising from your particular situation, at any time.
You can prevent the storage of cookies by selecting the appropriate settings in your browser software; however, we would like to point out that in this case, you may not be able to fully use all functions of this website. You can also prevent the collection of data generated by the cookie related to your use of the website (including your IP address) by downloading and installing the browser plugin available at https://tools.google.com/dlpage/gaoptout?hl=en. To prevent data collection by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when visiting this website. You need to perform the opt-out on all systems and devices used to make it fully effective. Click here to set the opt-out cookie: Disable Google Analytics.
For further information on terms of use and privacy, please visit https://www.google.com/analytics/terms/en.html or https://www.google.com/intl/en/policies/.

Use of PHP Web Stat

We use the PHP Web Stat analysis tool from PHP Web Stat (Sternbuschweg 2, 46562 Voerde) on our website.
The data processing is used for the purpose of analyzing this website and its visitors. Data is collected and stored for marketing and optimization purposes. Usage profiles may be created under a pseudonym using these data. Cookies may be used for this purpose. The cookies enable the recognition of the internet browser. The data collected with PHP Web Stat technologies will not be used to personally identify the website visitor without the separate consent of the data subject and will not be combined with personal data of the pseudonym holder.
The processing is based on Art. 6 (1) (f) GDPR due to the legitimate interest in the needs-based and targeted design of the website.
You have the right to object at any time to the processing of your personal data based on Art. 6 (1) (f) GDPR for reasons arising from your particular situation.
To prevent the storage of cookies, you can select the appropriate settings in your browser software. However, please note that in this case, you may not be able to fully use all functions of this website.
You can object to the collection and storage of data at any time with effect for the future.

Use of Social Plugins via the "2-Click Solution"

We use social network plugins on our website via the "2-Click Solution." No connections to the servers of social networks are made, and thus no data is transmitted without your explicit consent.
By default, when you visit pages on our website that contain such a plugin, a link is established between your computer and the servers of the social network provider, and the plugin is displayed on the page via a notification to your browser. This will transmit both your IP address and the information about which of our pages you visited to the provider's servers. This occurs regardless of whether you are registered or logged in to the social network. Even non-registered or non-logged-in users will have data transmitted. If you are logged in to the social network (e.g., Facebook), this information will be associated with your personal account. By using the plugin functions (e.g., by pressing the button), this information will also be associated with your account, which you can only prevent by logging out before using the plugin.
To give you control over your data, we have decided to initially disable the relevant button. You will recognize this by the grayed-out button. Without your explicit consent – in the form of activating the button – no connection to the social network server is made, and no data is transmitted.
Only when you activate the button will the button become active (colored) and establish a direct connection to the social network servers. By activating the button, you consent to the transmission of your data to the respective social network provider. Among other things, both your IP address and information about which pages of ours you visited will be transmitted. If you are logged in to one or more of your social network accounts simultaneously, the collected information will also be associated with your corresponding profiles. You can prevent this association by logging out of your user accounts at the social networks before visiting our website and activating the buttons.

The following social networks are integrated via the "2-Click Solution." Further information on the scope and purpose of the data collection and use, as well as your rights and options for protecting your privacy, can be found in the linked privacy policies of the providers:

·        Google+ by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) https://www.google.com/intl/en/+/policy/+1button.html

·        Facebook by Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA) https://www.facebook.com/policy.php

·        Twitter by Twitter Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA) https://twitter.com/privacy

·        Pinterest by Pinterest Inc. (635 High Street, Palo Alto, CA, 94301, USA) https://about.pinterest.com/en/privacy-policy

·        Instagram by Instagram LLC. (1601 Willow Road, Menlo Park, CA 94025, USA) https://help.instagram.com/155833707900388

·        Xing by XING SE (Dammtorstraße 30, 20354 Hamburg) https://www.xing.com/privacy

Use of YouTube

We use the YouTube video embedding function of YouTube LLC (901 Cherry Ave., San Bruno, CA 94066, USA; "YouTube") on our website.
YouTube is a company affiliated with Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
The function displays YouTube videos embedded in an iframe on the website. The "Enhanced Privacy Mode" option is activated. As a result, YouTube does not store any information about visitors to the website. Only when you view a video, information about that will be transmitted to YouTube and stored there.
For further information on data collection and usage by YouTube and Google, as well as your rights and options to protect your privacy, please refer to YouTube's privacy policy: https://www.youtube.com/t/privacy.

Use of Google Maps

We use the Google Maps embedding function on our website, provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
This function allows for the visual representation of geographical information and interactive maps.
When visiting pages on our website that contain Google Maps, data of the visitors is also collected, processed, and used by Google. For more information on data collection and usage by Google, please refer to Google's privacy policy: https://www.google.com/privacypolicy.html. There, you also have the option to manage your settings and protect your processed data in the privacy center.
Your data may also be transferred to the USA. For data transfers to the USA, an adequacy decision by the European Commission is in place.
You have the right to object at any time to the processing of your personal data based on Art. 6 (1) (f) GDPR for reasons arising from your particular situation.
To do so, you must disable the JavaScript application in your browser. However, please note that in this case, you may not be able to fully use all functions of this website, such as interactive map display.

Duration of Storage
After the complete fulfillment of the contract, the data will initially be stored for the duration of the warranty period. Afterwards, the data will be stored in accordance with statutory retention periods, particularly those related to tax and commercial law, and will be deleted once the retention period has expired, unless you have consented to further processing and use.

Rights of the Data Subject
If the legal requirements are met, you have the following rights under Articles 15 to 20 of the GDPR: Right to access, rectification, deletion, restriction of processing, and data portability.
Additionally, under Article 21 (1) of the GDPR, you have the right to object to processing based on Article 6 (1) f GDPR, as well as to processing for the purposes of direct marketing.

You can contact us upon request. The contact details can be found in our imprint.

Right to Complain to the Supervisory Authority
According to Article 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.